At RTM88, betting is entertainment, not stress. We provide a full range of control tools, personal limits, and dedicated support to ensure every member in Malaysia keeps playing in a healthy and positive way.
Use RTM88's self-assessment tool to evaluate your betting habits and receive personalised guidance.
Try Now — FreeAt RTM88, online betting is a form of entertainment that should bring enjoyment — not anxiety, financial stress, or disruption to your daily life. That is why we built a comprehensive Responsible Gaming program — not just to meet legal requirements, but because we genuinely care about the well-being of every member.
We understand that for some individuals, betting can become more than just entertainment. Gambling addiction is a real mental health issue, and RTM88 takes a proactive approach to identifying early warning signs, offering timely assistance, and ensuring our platform environment does not encourage harmful habits.
Every platform design decision we make — from automatic deposit limits to session time notifications — is made with member wellbeing in mind. We also ensure that the self-limit and self-exclusion request processes are straightforward, fast, and free from unnecessary barriers.
RTM88's Core Principles: Wagering must remain a controlled leisure activity — done for enjoyment, with money you can afford to spend on entertainment, not with money needed for daily essentials.
RTM88 provides a range of control tools that you can activate directly from your account — no approval waiting or support team contact required.
Set the maximum deposit amount allowed within a 24-hour, 7-day, or 30-day period. This limit takes effect immediately and can only be increased after the designated cooling-off period.
Set a maximum loss limit for a given period. Once this limit is reached, the system will automatically block any further wagering until the limit period resets.
Set your daily gaming time limit. The platform will send a warning notification as you approach the time limit, and automatically end your session once the limit is reached.
Need a short break? Activate cool-off mode for 24 hours, 3 days, or 7 days. Your account will be fully suspended from any wagering activity throughout that period.
Choose to exclude yourself from the RTM88 platform for 6 months, 1 year, or permanently. All marketing communications are also stopped immediately once self-exclusion is activated.
Opt out of receiving any promotional offers or bonuses. This feature helps you avoid unnecessary prompts to make additional deposits outside of your plans.
All of RTM88's responsible gaming control tools are accessible directly through your account settings panel. Follow these simple steps:
Use your credentials to log in to your account via the RTM88 website or mobile app.
Click the profile icon in the top-right corner, then select "Responsible Gaming" from the settings menu.
Select the type of limit you want to set — deposit, loss, session time, or self-exclusion — and enter the appropriate value.
Your limit takes effect immediately after verification via OTP. A confirmation email will be sent to your address for your records.
Control the amount you can deposit within a daily, weekly, or monthly period.
Activated ImmediatelySet the maximum loss amount allowed for a given time period.
Activated ImmediatelySuspend account access from 24 hours up to 7 days without having to close your account.
Activated ImmediatelyExclude yourself from the platform for an extended period — from 6 months to permanently.
Cannot Be Cancelled EarlyIdentifying early warning signs is the most important first step. If you or a loved one displays any of the signs below, immediate action is advisable.
Betting more than planned and always find it difficult to stop even after reaching a self-imposed limit.
Chasing losses — continuing to bet to win back money already lost, even as the situation worsens.
Using daily necessity funds such as rent, bills, food, or emergency savings for betting activities.
Lying to family or friends about betting activity, the amount of money spent, or the time involved.
Feeling anxious, irritable, or stressed when unable to bet, or when attempting to stop betting activity.
Neglecting responsibilities at work, at home, or in personal relationships due to spending too much time betting.
Borrowing money from family, friends, or financial institutions solely for use in betting activities.
Thinking about betting constantly — planning the next session, calculating the funds needed, or devising new strategies.
Using wagering as an escape from personal problems, work stress, depression, or anxiety in daily life.
Important: If you recognise three or more of the above signs in yourself or someone you know, please contact the RTM88 support team or a counselling agency immediately. Early intervention is far more effective and manageable than waiting for the situation to worsen.
Answer the following simple questions honestly to assess whether your betting habits are at a healthy level. This tool is an initial guide — not a substitute for professional counselling.
All answers are private and not stored by the system. This is solely for your own personal reflection.
After answering, log in to your RTM88 account to activate the appropriate control tools based on your assessment results. Our support team is ready to assist if you need further guidance.
Login to Set Limits1. Have you ever wagered more than you planned in a single session?
2. Have you ever used money meant for daily necessities to place bets?
3. Do you find it difficult to stop betting even after reaching your limit?
4. Have you ever hidden your betting activity from family or friends?
5. Has betting ever affected your relationships, work, or finances?
RTM88 partners with local support organisations to ensure every member who needs help can access it easily and without shame.
Our dedicated support team is available 24 hours a day, 7 days a week via live chat to help you activate control tools or discuss your concerns confidentially.
We encourage members facing gambling problems to seek help from certified counsellors. Counselling sessions are confidential and completely non-judgmental.
Access articles, guides, and educational videos on responsible gaming, financial management, and how to identify early signs of gambling addiction.
Contact us at any time to freeze your account immediately. Account freeze requests are processed in under 10 minutes by our team.
We also provide guidance for family members or close ones who are concerned about someone's betting habits — including how to approach the topic with compassion.
Request your monthly wagering activity report sent directly to your email. This report allows you to objectively monitor your own habits and make decisions based on real data.
RTM88 strictly prohibits the use of the platform by individuals under 18 years of age. Age verification is carried out at every registration and KYC process.
RTM88 takes the protection of minors and youth very seriously. Our registration process requires full identity verification through a rigorous KYC (Know Your Customer) process before any deposit or wagering is permitted.
We use an automated verification system that cross-checks submitted information against public databases to confirm age accuracy. Any attempt to register using a false identity or by borrowing another person's identity will result in permanent account closure and legal action where necessary.
Advice for Parents: If you share a device with children, we encourage you to use parental control software and ensure your RTM88 login credentials are always kept secure and inaccessible to children.
If you suspect that someone under the age of 18 is using our platform, please report it to our support team immediately. Such reports will be investigated with full priority within 24 hours.
Register today and enjoy a safe, controlled, and enjoyable online betting experience. Our responsible gaming control tools are fully available to all members, at no cost.